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Posts Tagged ‘Branding’

The Inside Scoop: Getting the Most Out of Yelp for Your Business

Posted on by Tamara Brooks

yelp-canada-logo[an interview with Yelp Canada’s Community Manager, Crystal Henrickson]

Perhaps before 2004, to be “Yelped” was nothing to be happy about. But ever since the review company was launched, many small and medium sized businesses have received a boost because of the social networking/review site Yelp. Founded by former PayPal employees Jeremy Stoppelman and Russel Simmons, Yelp encourages users to rate and write reviews about anything and everything under the sun (though mostly they stick with local businesses like restaurants, salons, florists, etc.)

Businesses are also encouraged to maintain their own page, where they can upload photos and information, and even respond to member’s comments. Though they initially began with San Francisco, they quickly expanded into 40 other cities (including cities in Canada and the UK), and they have over 26 million page views per month.

We had a chance to chat with Crystal Henrickson at Yelp’s local Vancouver office. We wanted to get the real scoop on how any business can take advantage of Yelp’s features and give your business that “Yelp” edge.
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Have Your Business Make the Most of Out of the Vancouver 2010 Winter Olympics

Posted on by Tamara Brooks

inukshuk
There’s no doubt about it, Olympics fever has swept over Vancouver! While activities are in full swing, there’s no reason for you (and your business) to be slacking.

Don’t just spend the next few days in front of the TV, watching the Ladies’ Ice Skating (we know you do, even the guys!). You and your business can make the most of the Olympics (and the millions of visitors) while they’re in Vancouver. Of course, not everyone can spend millions of dollars on advertising and sponsorship deals. But, no need to worry! You can still take advantage of this once in a lifetime event to hit our fair city.

First of, make good use of the downtime, if business has been slowing down or if you’re just too impatient to deal with the tourists who have descended on Vancouver. Stay inside the office, sit back on your comfy office chair and get to work online.

Check out your website – when was the last time it was updated? Something as simple as the date (if you have “copyright 2009” somewhere) can easily be changed and will signal to new visitors to your site that your site is current. Have you been active in terms of social media? Perhaps you’ve been meaning to put up a Twitter account – now is the time to do it (and use those #olympics hashtags!) Or you might want to put up your own Facebook group or fan page so your customers can find you on the popular social networking site.

Next, if it’s relevant to your business, try creating some Olympics-related specials or promotions. For example, you can give away free products for the first 20 people to come into your store every time Canada wins a gold medal (to drive traffic) or perhaps create a trivia contest in which winners can get gift certificates or (if you can find any) tickets to Olympic events.

It’s also important to let your customers know if you have special business hours during the Winter Games. There are many reasons to close early or open late (and not just because you have tickets to the Luge event). If the event affects you negatively (i.e. less traffic because of diversions) then closing early or opening later may be to your advantage. On the other hand, if you expect more people coming in because of the games, then you may want to stay open at least until the last event of the day is done.

Of course, you should definitely go out and support Canada in the Olympics, when you can. While you may be tempted to just close shop and watch the games the whole day, you can still do something so your business can benefit from the Winter Games.

It’s The Most Wonderful Time…To Send Out E-Cards

Posted on by Tamara Brooks


It’s been a tough couple of months for everyone, and perhaps you’ve already started to relax, thinking that the year is almost over. But then, you might have woken up (screaming?!) in the middle of the night and realized that the holidays are just around the corner, and you have yet to put together a Christmas card list.

So you scramble and try to find cards, postage and rummage through your files looking for addresses. Hold on a minute, you’re in the 21st century! These days, we have things like computers and the Internet to help make our lives easier – why not make things as easy as possible and send out E-cards this year?

Of course, some traditionalists may turn their noses up at electronic cards. Sure, there’s nothing like holding an actual paper card in your hands, but there are many reasons to consider e-cards this year.

First, it’s no secret that it has been a tough year for many sectors; people are cutting back everywhere. Holiday cards, and all the costs that go with them, are just one of those things you may want to do without this December, without worrying if you’ll end up on Santa’s ‘Naughty List’.

In fact, with everyone thinking about how to save a few extra dollars, your clients may appreciate the fact that you’re not spending cash on customized, gold foil embossed greeting cards, which they’ll probably toss out right after Boxing Day anyways. You’ll also save on time. Instead of using your employees’ time writing, stuffing and stamping, they do some actual work around the office!

Next, with all the concern about global warming these days, think of the smaller carbon footprint you’ll leave if you use electronic cards. Over 42% of trees cut down around the world goes towards making paper – yup, that’s a LOT of trees. Then, once you put a stamp on your envelopes, the post office has to pick up the cards and drive or fly your card to their intended destinations, using up a lot of fuel in the process. E-cards will not only save you money, but will help save the environment as well.

Today’s e-cards, however, are not like their Web 1.0 cousins. Perhaps the last time you’ve received an e-card was Valentine’s 1999, in which case you may have been directed to a website where animated GIF hearts floated in all their 16-bit glory, while a MIDI rendition of a cheesy love song played in the background.

Now, you can get all the bells and whistles – Full color, CD-quality songs, HD Video and you can even personalize and customize to your heart’s content. Some sites will even let you pre-set the exact date and time to send your cards and have a way of tracking whether a recipient has opened the card or not.

So why not try it out today? Not sure where to begin? Give us a ring and we can set you up with a holiday E-card option that’s right for you!

Lift Strategies: Five Myths to Marketing (A 5 part series!)

Posted on by Tamara Brooks

Myth #1: Everyone is My Customer

Now you may be treading on thin ice. Unless you have a multi-million dollar marketing budget, it is dangerous to think like this. Can you think of at least three customers you have had since you opened your business who you wished never were your customers in the first place? Can you think of customers who have cost your business money, instead of contributed to your overall profit? Not everyone is your customer. You can’t please everyone or everybody, nor should you try to.

If you want to be a smart marketing person and spend your money wisely, you need to consider identifying who your fans are. Those fans are your ideal customers.

When you focus on our ideal customers, you are likely to make more money, more quickly and with more ease.

By Jen DeTracey – One of Canada’s Top Marketing Strategists www.liftstrategies.com

No Time to Blog? Let Us Do It For You!

Posted on by Tamara Brooks

Getting your blog feed going
It seems everyone from your teenaged niece to your grandma in Calgary is blogging these days!

Setting up your own web log and telling the world about what’s happening with you is easy enough and definitely much simpler than writing emails to your family and friends.

It was only a matter of time before businesses began to get into the act as well, and many have found that blogging really can change your business, how people view your company and how they interact with you. BusinessWeek, in their May 2005 cover story “Blogs Will Change Your Business,” agrees:
They’re [blogs] going to shake up just about every business — including yours…Given the changes barreling down upon us, blogs are not a business elective. They’re a prerequisite.

However, if you’re busy with other things (let’s say, uh, running your company), then you might not have the time to update your blog with fresh content on a regular basis. If this is the case, then you may consider getting some outside help, which is where October 17 Media comes in. We offer many social media and internet marketing solutions, including creating relevant content for business blogs.

First off, why should you hire an outside company to write your blog? Think of the opportunity cost. While it would be nice to have the CEO or Vice President of your company personally writing your blog posts, it means taking time away from more important tasks. With many companies under the gun to produce these days, that extra hour or so to create a blog post could be spent making money for the company. Having someone do it for you can help delegate one more thing off your busy plate and leave you with time to spend on other tasks.

One of the great things about blogs is that they can be about anything and everything – there’s no strict rule about what you can discuss. However, it should definitely be focused on promoting your company, for example informing people about a new product or how a certain service benefits your customers. You might also consider sharing a case study or a testimonial from a current client! (Check out one of ours here).

Industry news and media highlights are also good blog subjects and provide useful and timely information for readers. We ensure that any topics employ user-friendly keywords that make your post easy to distribute via other social media outlets such as Twitter and Facebook (Read “A beginners guide to Twitter here“). That means more eyeballs viewing your blog (which is hopefully located on your business website) and more potential customers to learn about your products and services.

But why hire us to blog about YOUR company?
Put simply, we take time to get to know you and your industry. We learn about your business, about your customers and, more importantly, about YOU. That way, we know what’s important to you and your audience and are able to write (and respond) in a voice that appeals to them. We can get your blog going with just one or two posts per week (more if needed) and we ensure you’re comfortable with the content by including 3 rounds of revisions before your post is published.

So why not give it whirl? Just contact us via email or call us at 604.688.7616 and if you have any questions or comments, we can answer them and get your company blog set-up today!

October 17 Media specializes in website development, paid search advertising, social media and viral marketing, search engine optimization (SEO) and email marketing.