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Archive for the ‘Accessibility’ Category

Go Mobile.

Tuesday, March 9th, 2010

Everyone including your grandma is browsing the web on their mobile phones. We’ve said it before (back in September 2008, Is your website mobile phone accessible?) and we’re saying it again! It’s time to update your website so that you know it’s accessible by mobile phones.

You need to design a mobile-friendly site that will:
- Quickly show people your contact and address information
- Allow them to easily purchase from your e-store
- Encourage them to follow or view your twitter or FB groups
- And, much, much more.

Also, if you invest in AdWords pay-per-click advertising, are you buying ads that show up on mobile phones? You should be. Especially if you’re US based and can utilize the new ‘click-to-call’ feature.

We think you should consider how you can incorporate mobile advertising into your marketing strategy. If you’re a retail store or service, people need to find you quickly for directions or to let you know they’re running late. They may want to quickly email you a question or see if you carry a certain product. Mobile web strategy is getting even more important as mobile applications for the iphone and blackberry’s are being developed specifically with location-based coupon alerts and online rating systems. We know about a really cool ‘mobile clip coupon’ application for iphone that you an get your Vancouver business listed on now (blog post to come about it too), so give us a shout and we can get your business accessible on a mobile phone.

Specifically, we can help your business:
* Understand mobile trends and what they mean for your business
* Drive consumer action online and in the store
* Optimize your strategy for the mobile platform

Take Control of Your Listing: The Google Local Business Center

Monday, January 25th, 2010

Make a Journey
Doing a search for a product or service on Google usually yields a number of local business results, displaying their locations on Google Maps. Google enables businesses to submit their own business listings (or to take control of your existing listing) via Google Local Business Center.

Signing up and claiming a listing is easy! Open up the listing on your browser and click “edit.” There are a couple of options, including one for claiming your business. Whichever one you choose, you’ll still have to be verified. When you submit your information, you can opt to have a verification call, receive an SMS or even do it via snail mail. You’ll be given a pin number, which you can use to claim your listing.

So now you’re in charge of your own business listing – now what?

You’ll have access to the Google Local Business Dashboard, which lets you add or change information on your business’s listing page. After making sure your details are correct (including your map location) you should add relevant picture.

Find a photo of your storefront or maybe your logo. Use a photo that best represents your company (within Google’s guidelines, of course). You’ll be able to add up to 10 photos in total – show off your best products, some of your employees or even one of yourself.

There’s also a bunch of information you should add or update – your category (to make it easier to search for your business), your website, your hours of operation and payment methods, as well as other pertinent details (parking, for example) will help your customers when deciding to visit you.

Be sure to provide a keyword rich description of your company and take advantage of the opportunity to add relevant videos – e.g., a tour of your company, interviews with your clients, educational videos, etc.

Aside from being able to update and edit your company details, there are a couple of tools bundled in with Google Local Business Center. One of the more useful ones is the Local Business Center dashboard which will help you to learn about the traffic that your listing gets – similar to using Google Analytics for websites. You’ll be able to find out what keywords are driving traffic to your listing – and help you make adjustments.

You can create marketing campaigns and promotions to suit your audience and potential clients. You don’t even have to go offline – why not create coupons right there on Google Local Business Center?

The Google Local Business Center was designed with small and medium-sized business owners in mind. It lets you create a customized directory listing to help your customers find you, whatever they may be looking for. There are many ways to make this work to your advantage – why not give us a call and we’ll help you optimize your listing today!

.Tel Domain 101 (Interview with Webnames.ca Cybele Negris)!

Monday, November 9th, 2009

.Tel Logo1. What the heck is a .tel?
2. Are .tels search engine friendly?
3. What’s the funniest .tel video out right now?
4. What in the world is ‘Hornet’ and ‘Superbook’?

We put these and many more questions to Cybele Negris from webnames.ca to get the .tel domain facts.

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  1. Q: For business owners who are too busy running their businesses, can you explain exactly what a .tel domain is and WHY I need another domain to help run my business?
  2. CYBELE NEGRIS:
    A: Think of .TEL as a virtual dynamic business card that helps clients find or refer you to new clients. Where a normal business card has to be transcribed into Outlook, Blackberry or iPhone, with a .TEL, all the pieces of information are pulled into your device through the free applications.

    Webnames logoThe information is much richer than what you put on a regular business card and can include:

    • website addresses
    • email addresses
    • phone numbers
    • fax numbers
    • Skype
    • SMS
    • social media links like your LinkedIn profile, Twitter account and Facebook account
    • Google map to your location
    • keywords and descriptions about your business

    When you change a phone number or need to update any of the information, it takes minutes and you don’t have to reprint your business card. The most important element is that for those who have your .TEL name, they will have your most up-to-date contact information for life no matter how many times or how often you change it! Never again will you need to send any “my phone number has changed” or “I have moved” notices to your contacts.

    Here’s another bonus. Many businesses are looking at ways to cut back on unnecessary expenses and to be green at the same time. .TEL is a great way to cut back on future printing costs and save some trees at the same time.

  3. Q: So, you should buy a .tel for your business, but do I need it for personal reasons too? What about for individual employees?
  4. tel domain names iconsCYBELE NEGRIS:
    A: There are a couple of ways to go about this. Some people want separate professional and personal names. Others only want one name. It depends what you think your personal brand is and how closely aligned it is to your business. For those who want only one name, they can use the Profiles (read a webnames.ca blog post about this) and Friending options to show certain information to certain groups of people or hide personal information. We find that at the low price point, people are protecting their personal name and business names.

    We think it’s great for employees. The sales staff in particular will love it as it makes them more memorable to clients.

    One of our staff members was filling out a reference form for a new apartment and couldn’t remember what her manager’s phone number was, so she put down his .tel instead.

  5. Q: Should a business purchase a .tel for specific products/services they provide? For example, would it be useful for a business owner to purchase a generic dot tel name like massagetherapy.tel?
  6. CYBELE NEGRIS:
    A: This is probably a case by case choice. A storage company in the States got storage.tel and that seems to be the right fit, but a company that relies heavily on its name for word of mouth referrals might suffer from exclusively using a very generic name.

    It is a good idea to protect your brand names and company name and you can copy the contact information across all of them if you like or have specific contact information for each. Put a link in each .TEL back to your main website. This helps to drive additional traffic.

  7. Q: How long should I register my dot tel domain for? Is there any benefit (perhaps related to search engine optimization or registration fee rates) to registering or renewing a dot tel for longer than 1 year at a time? Is there any benefit to your regular .com or .ca website to have a dot tel?
  8. CYBELE NEGRIS:
    A: The debate is still out as to whether a longer domain term offers better search engine rankings if all other things are equal. See longerdomainterm.ca

    Major brands are more likely to secure the name for five to ten years. For personal names one to two years seems to be the norm. At $19.99 per year it’s inexpensive to invest early. We see most people buying two or 3 names at a time.

    A .com or .ca can embed .tel information in it and that should help with Google rankings.

  9. Q: Are .tel websites showing up on Google search results? How do they affect search engine optimization or a Google Local listings?
  10. CYBELE NEGRIS:
    A: .tel names show up in search engines including Google and Bing and are subject to the same factors as other extensions including when they were registered, how regularly they are updated, the number of sites that link to them and the relevance of the domain name and content to the search term.

    They also have a few advantages such as having very simple html, being easy to update regularly and often containing important key words in the domain name itself or the sub domain. As with any extension, it’s very important to get the search engines indexing your name as soon as possible. You should submit your name to Google and other search engines or make sure you get listed on one of the popular .tel sites and directories so that Google picks up your name right away. You can easily add your name to www.dotTelCentral.com and www.dotTelFinder.com as well as submitting your name for .TEL of the Day at www.one-vancouver.com.

    You should also use your .tel name to link to your other online assets such as your web site blog and social media profiles to push up the rankings of those sites.

  11. Q: .Tel has come up with some humorous and fun promotional videos. Which .tel video is your favorite so far for small to medium sized business owners?
  12. tel video screen shotCYBELE NEGRIS:
    A: Hard to choose because as you say, some really fun ones. Most people have seen the .TEL video of the good-looking girl and the two guys trying to pick her up in the subway. I think we’ve had over 12,000 views on YouTube on that one.

    A relatively new animated one done by one of our resellers Telregistration.com is pretty cute. We love the end bit where all your contact information is sucked into the .tel name.

    But for business owners, it’s really back to basics. I suggest the following to really see the power of .TEL:

  13. Q: If I don’t register my .tel now, what are the chances of someone stealing it or cyber squatting on my company name? How do I re-claim a .tel in my name or obtain a .tel that someone else has purchased that I really want to own?
  14. CYBELE NEGRIS:
    A: Many trademarked companies did not take the opportunity to secure their name during the Sunrise phase of .TEL registrations. Yahoo! is an example. Luckily they were able to take the name yahoo.tel back through arbitration.

    Most names are not unique and because .TEL is globally available, it is important that your Acme Paper gets acmepaper.tel – if you don’t act fast it will be taken by one of the many other Acme Paper companies in the world.

    Companies like Sedo will help broker the purchase of a name that you like. We are looking at the .TEL aftermarket ourselves. Buying domains on the aftermarket can be expensive so that is why we encourage people to buy the names while they are still available at only $19.99 per year.

  15. Q: Is any special hosting required for a .tel? Is the .tel webpage layout standard or can I customize the layout?
  16. This is the another great thing about a .TEL; no hosting fees! Telnic the registry for .TEL runs the TelHosting servers and there is no need to pay for extra hosting.

    The .TEL webpage is not customizable. Think of it as a skin.

    When you input Cybele.tel into a web browser, it pulls that information from the DNS and populates the webpage that you see in Safari, Firefox or Internet Explorer.

  17. Q: How will people know if the .tel is mine if there are no photos or company logos to verify the listing? Can we upload photos and logos to the listing?
  18. CYBELE NEGRIS:
    A: Although you can’t upload logos and photos, you have the ability to add ample data that will show that the name is yours. If you are a real estate agent going by the name of amyjones.tel, you would say you are an agent in your city and have your listings and links to the virtual tours. You have the ability to add a description at the top, key words and much more.

  19. Q:What in the world is ‘Hornet’ and ‘Superbook’? Is it free and how do they work?
  20. tel hornet logo for blackberryHornet is the .tel address book for the Blackberry and Superbook is the .tel iPhone app. Both applications are free. You can get Hornet over the air from hornet.tel and iPhone users just have to go into the app store and search for “Superbook” and download it.

  21. Q: Are there any other smart phone alternatives that we should know about?
  22. CYBELE NEGRIS:
    A: Telnic is working on apps for both the Android OS and Symbian OS. You can look up a .tel on any smartphone in the web browser.

  23. Q: What are your suggestions for promoting a .tel once you buy it? Where do I start?
  24. There are a number of free opt-in directories such as dottelcentral.com and dottelfinder.com that you can add your name into. One-vancouver.com is also taking nominations for .TEL of the day features.

    We suggest putting your .tel on your business card and adding it to your email signature. Many people are starting to remove all the things that they would normally find in a signature (phone, address etc) and just use their .tel name as it contains all the information.

    You can even set up a twibbon on your Twitter avatar and put it on your Twitter background (see @cybelenegris or @blenzcoffee as examples).

    tel application screenshot super bookMake sure you download Hornet (hornet.tel for Blackberry) or Superbook (for iPhone) . Next time you meet someone or are at a networking event, get them to download the app and give them your .TEL name instead of a business card. Follow @hornethub on Twitter for regular news updates.

    We‘d like real estate agents to use it on their signs, plumbers to use it on their vans and people should keep asking each other “What’s your .tel?” Pretty soon you’ll start to see it take off virally. There are about 250,000 .TELs registered globally already.

  25. Q: So, we’re convinced. Where exactly do we start buying these little domain gems from you?

CYBELE NEGRIS:
A: Go to october17.registertel.com and look up your name and start the simple 3-step purchase process.

Updates and Upgrades: Keeping Up Your Home on the Web

Monday, October 19th, 2009

If you’re a homeowner, then you know the importance of maintaining your house. As long as you keep your home from deteriorating, you’ll be taking care of that long term investment. There’s always something you need to add, subtract or repair around your house. A good business website can be the same. You don’t just put up all your information on your website and sit back and relax. Like a home, there’s always one, two or twelve things you may need to do. Maintaining your website is a good practice for any business. Aside from having a better page ranking on search engines, a dynamic website also attracts visitors and keeps them coming back for more.

So once you’ve had your website up and running, what exactly do you have to do?

Here are some tips: (more…)

October 17 Media specializes in website development, paid search advertising, social media and viral marketing, search engine optimization (SEO) and email marketing.