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Archive for November, 2009

Lift Strategies: Five Myths to Marketing (Part 2/5)

Posted on by Tamara Brooks


Myth #2 The More Marketing I Do, The Better

Actively marketing your business is very important. If you are focused on marketing using a number of different mediums then you are on the right track. These mediums could include things like your website, print advertisements, thank-you cards, promotional postcards to your existing customers, cross promotions with other businesses, and signage.

What we want to avoid is having too many marketing initiatives – or “layers” – and then not paying as much attention to each of these layers as is necessary to generate the greatest level of impact possible within our financial means.

It can be tempting when sales reps call up and offer you a great deal on advertising. You may hope that this will be the “magic” marketing pill to get the customers lining up outside your door. In actuality, there is no one thing that will do this. Rather, it is a combination of layers with the right message, the right medium and the right frequency that makes it work. Learn more about our different marketing services here.

By Jen DeTracey – One of Canada’s Top Marketing Strategists www.liftstrategies.com

.Tel Domain 101 (Interview with Webnames.ca Cybele Negris)!

Posted on by Tamara Brooks

.Tel Logo1. What the heck is a .tel?
2. Are .tels search engine friendly?
3. What’s the funniest .tel video out right now?
4. What in the world is ‘Hornet’ and ‘Superbook’?

We put these and many more questions to Cybele Negris from webnames.ca to get the .tel domain facts.

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  1. Q: For business owners who are too busy running their businesses, can you explain exactly what a .tel domain is and WHY I need another domain to help run my business?
  2. CYBELE NEGRIS:
    A: Think of .TEL as a virtual dynamic business card that helps clients find or refer you to new clients. Where a normal business card has to be transcribed into Outlook, Blackberry or iPhone, with a .TEL, all the pieces of information are pulled into your device through the free applications.

    Webnames logoThe information is much richer than what you put on a regular business card and can include:

    • website addresses
    • email addresses
    • phone numbers
    • fax numbers
    • Skype
    • SMS
    • social media links like your LinkedIn profile, Twitter account and Facebook account
    • Google map to your location
    • keywords and descriptions about your business

    When you change a phone number or need to update any of the information, it takes minutes and you don’t have to reprint your business card. The most important element is that for those who have your .TEL name, they will have your most up-to-date contact information for life no matter how many times or how often you change it! Never again will you need to send any “my phone number has changed” or “I have moved” notices to your contacts.

    Here’s another bonus. Many businesses are looking at ways to cut back on unnecessary expenses and to be green at the same time. .TEL is a great way to cut back on future printing costs and save some trees at the same time.

  3. Q: So, you should buy a .tel for your business, but do I need it for personal reasons too? What about for individual employees?
  4. tel domain names iconsCYBELE NEGRIS:
    A: There are a couple of ways to go about this. Some people want separate professional and personal names. Others only want one name. It depends what you think your personal brand is and how closely aligned it is to your business. For those who want only one name, they can use the Profiles (read a webnames.ca blog post about this) and Friending options to show certain information to certain groups of people or hide personal information. We find that at the low price point, people are protecting their personal name and business names.

    We think it’s great for employees. The sales staff in particular will love it as it makes them more memorable to clients.

    One of our staff members was filling out a reference form for a new apartment and couldn’t remember what her manager’s phone number was, so she put down his .tel instead.

  5. Q: Should a business purchase a .tel for specific products/services they provide? For example, would it be useful for a business owner to purchase a generic dot tel name like massagetherapy.tel?
  6. CYBELE NEGRIS:
    A: This is probably a case by case choice. A storage company in the States got storage.tel and that seems to be the right fit, but a company that relies heavily on its name for word of mouth referrals might suffer from exclusively using a very generic name.

    It is a good idea to protect your brand names and company name and you can copy the contact information across all of them if you like or have specific contact information for each. Put a link in each .TEL back to your main website. This helps to drive additional traffic.

  7. Q: How long should I register my dot tel domain for? Is there any benefit (perhaps related to search engine optimization or registration fee rates) to registering or renewing a dot tel for longer than 1 year at a time? Is there any benefit to your regular .com or .ca website to have a dot tel?
  8. CYBELE NEGRIS:
    A: The debate is still out as to whether a longer domain term offers better search engine rankings if all other things are equal. See longerdomainterm.ca

    Major brands are more likely to secure the name for five to ten years. For personal names one to two years seems to be the norm. At $19.99 per year it’s inexpensive to invest early. We see most people buying two or 3 names at a time.

    A .com or .ca can embed .tel information in it and that should help with Google rankings.

  9. Q: Are .tel websites showing up on Google search results? How do they affect search engine optimization or a Google Local listings?
  10. CYBELE NEGRIS:
    A: .tel names show up in search engines including Google and Bing and are subject to the same factors as other extensions including when they were registered, how regularly they are updated, the number of sites that link to them and the relevance of the domain name and content to the search term.

    They also have a few advantages such as having very simple html, being easy to update regularly and often containing important key words in the domain name itself or the sub domain. As with any extension, it’s very important to get the search engines indexing your name as soon as possible. You should submit your name to Google and other search engines or make sure you get listed on one of the popular .tel sites and directories so that Google picks up your name right away. You can easily add your name to www.dotTelCentral.com and www.dotTelFinder.com as well as submitting your name for .TEL of the Day at www.one-vancouver.com.

    You should also use your .tel name to link to your other online assets such as your web site blog and social media profiles to push up the rankings of those sites.

  11. Q: .Tel has come up with some humorous and fun promotional videos. Which .tel video is your favorite so far for small to medium sized business owners?
  12. tel video screen shotCYBELE NEGRIS:
    A: Hard to choose because as you say, some really fun ones. Most people have seen the .TEL video of the good-looking girl and the two guys trying to pick her up in the subway. I think we’ve had over 12,000 views on YouTube on that one.

    A relatively new animated one done by one of our resellers Telregistration.com is pretty cute. We love the end bit where all your contact information is sucked into the .tel name.

    But for business owners, it’s really back to basics. I suggest the following to really see the power of .TEL:

  13. Q: If I don’t register my .tel now, what are the chances of someone stealing it or cyber squatting on my company name? How do I re-claim a .tel in my name or obtain a .tel that someone else has purchased that I really want to own?
  14. CYBELE NEGRIS:
    A: Many trademarked companies did not take the opportunity to secure their name during the Sunrise phase of .TEL registrations. Yahoo! is an example. Luckily they were able to take the name yahoo.tel back through arbitration.

    Most names are not unique and because .TEL is globally available, it is important that your Acme Paper gets acmepaper.tel – if you don’t act fast it will be taken by one of the many other Acme Paper companies in the world.

    Companies like Sedo will help broker the purchase of a name that you like. We are looking at the .TEL aftermarket ourselves. Buying domains on the aftermarket can be expensive so that is why we encourage people to buy the names while they are still available at only $19.99 per year.

  15. Q: Is any special hosting required for a .tel? Is the .tel webpage layout standard or can I customize the layout?
  16. This is the another great thing about a .TEL; no hosting fees! Telnic the registry for .TEL runs the TelHosting servers and there is no need to pay for extra hosting.

    The .TEL webpage is not customizable. Think of it as a skin.

    When you input Cybele.tel into a web browser, it pulls that information from the DNS and populates the webpage that you see in Safari, Firefox or Internet Explorer.

  17. Q: How will people know if the .tel is mine if there are no photos or company logos to verify the listing? Can we upload photos and logos to the listing?
  18. CYBELE NEGRIS:
    A: Although you can’t upload logos and photos, you have the ability to add ample data that will show that the name is yours. If you are a real estate agent going by the name of amyjones.tel, you would say you are an agent in your city and have your listings and links to the virtual tours. You have the ability to add a description at the top, key words and much more.

  19. Q:What in the world is ‘Hornet’ and ‘Superbook’? Is it free and how do they work?
  20. tel hornet logo for blackberryHornet is the .tel address book for the Blackberry and Superbook is the .tel iPhone app. Both applications are free. You can get Hornet over the air from hornet.tel and iPhone users just have to go into the app store and search for “Superbook” and download it.

  21. Q: Are there any other smart phone alternatives that we should know about?
  22. CYBELE NEGRIS:
    A: Telnic is working on apps for both the Android OS and Symbian OS. You can look up a .tel on any smartphone in the web browser.

  23. Q: What are your suggestions for promoting a .tel once you buy it? Where do I start?
  24. There are a number of free opt-in directories such as dottelcentral.com and dottelfinder.com that you can add your name into. One-vancouver.com is also taking nominations for .TEL of the day features.

    We suggest putting your .tel on your business card and adding it to your email signature. Many people are starting to remove all the things that they would normally find in a signature (phone, address etc) and just use their .tel name as it contains all the information.

    You can even set up a twibbon on your Twitter avatar and put it on your Twitter background (see @cybelenegris or @blenzcoffee as examples).

    tel application screenshot super bookMake sure you download Hornet (hornet.tel for Blackberry) or Superbook (for iPhone) . Next time you meet someone or are at a networking event, get them to download the app and give them your .TEL name instead of a business card. Follow @hornethub on Twitter for regular news updates.

    We‘d like real estate agents to use it on their signs, plumbers to use it on their vans and people should keep asking each other “What’s your .tel?” Pretty soon you’ll start to see it take off virally. There are about 250,000 .TELs registered globally already.

  25. Q: So, we’re convinced. Where exactly do we start buying these little domain gems from you?

CYBELE NEGRIS:
A: Go to october17.registertel.com and look up your name and start the simple 3-step purchase process.

Lift Strategies: Five Myths to Marketing (A 5 part series!)

Posted on by Tamara Brooks

Myth #1: Everyone is My Customer

Now you may be treading on thin ice. Unless you have a multi-million dollar marketing budget, it is dangerous to think like this. Can you think of at least three customers you have had since you opened your business who you wished never were your customers in the first place? Can you think of customers who have cost your business money, instead of contributed to your overall profit? Not everyone is your customer. You can’t please everyone or everybody, nor should you try to.

If you want to be a smart marketing person and spend your money wisely, you need to consider identifying who your fans are. Those fans are your ideal customers.

When you focus on our ideal customers, you are likely to make more money, more quickly and with more ease.

By Jen DeTracey – One of Canada’s Top Marketing Strategists www.liftstrategies.com

No Time to Blog? Let Us Do It For You!

Posted on by Tamara Brooks

Getting your blog feed going
It seems everyone from your teenaged niece to your grandma in Calgary is blogging these days!

Setting up your own web log and telling the world about what’s happening with you is easy enough and definitely much simpler than writing emails to your family and friends.

It was only a matter of time before businesses began to get into the act as well, and many have found that blogging really can change your business, how people view your company and how they interact with you. BusinessWeek, in their May 2005 cover story “Blogs Will Change Your Business,” agrees:
They’re [blogs] going to shake up just about every business — including yours…Given the changes barreling down upon us, blogs are not a business elective. They’re a prerequisite.

However, if you’re busy with other things (let’s say, uh, running your company), then you might not have the time to update your blog with fresh content on a regular basis. If this is the case, then you may consider getting some outside help, which is where October 17 Media comes in. We offer many social media and internet marketing solutions, including creating relevant content for business blogs.

First off, why should you hire an outside company to write your blog? Think of the opportunity cost. While it would be nice to have the CEO or Vice President of your company personally writing your blog posts, it means taking time away from more important tasks. With many companies under the gun to produce these days, that extra hour or so to create a blog post could be spent making money for the company. Having someone do it for you can help delegate one more thing off your busy plate and leave you with time to spend on other tasks.

One of the great things about blogs is that they can be about anything and everything – there’s no strict rule about what you can discuss. However, it should definitely be focused on promoting your company, for example informing people about a new product or how a certain service benefits your customers. You might also consider sharing a case study or a testimonial from a current client! (Check out one of ours here).

Industry news and media highlights are also good blog subjects and provide useful and timely information for readers. We ensure that any topics employ user-friendly keywords that make your post easy to distribute via other social media outlets such as Twitter and Facebook (Read “A beginners guide to Twitter here“). That means more eyeballs viewing your blog (which is hopefully located on your business website) and more potential customers to learn about your products and services.

But why hire us to blog about YOUR company?
Put simply, we take time to get to know you and your industry. We learn about your business, about your customers and, more importantly, about YOU. That way, we know what’s important to you and your audience and are able to write (and respond) in a voice that appeals to them. We can get your blog going with just one or two posts per week (more if needed) and we ensure you’re comfortable with the content by including 3 rounds of revisions before your post is published.

So why not give it whirl? Just contact us via email or call us at 604.688.7616 and if you have any questions or comments, we can answer them and get your company blog set-up today!

October 17 Media specializes in website development, paid search advertising, social media and viral marketing, search engine optimization (SEO) and email marketing.